Manage Subscriptions
Everything about a Waste Happy subscription is self-serve. You do not need to email us to change or stop it, and there is nothing to cancel by phone.
Getting into your account
Go to your account and enter the email address you ordered with. We send a six digit code to that address, so there is no password to remember. Open Subscriptions once you are in.
What you can change
- Delivery frequency. Every 1, 2 or 3 months. If bags are piling up, stretch it out.
- The next delivery date. Move it earlier if you are running low, later if you are not.
- Skip a delivery without cancelling the subscription.
- What is in it. Swap the product or change the quantity.
- Address and payment details.
- Pause or cancel, any time, with no fee and no notice period.
Your subscriber discount
The subscription price is discounted on every delivery, not just the first one, and it stays that way for as long as the subscription runs. Cancelling and restarting later does not preserve anything, so pausing is usually the better move if you are just overstocked.
If something is wrong
If a delivery did not arrive, arrived damaged, or charged you when you thought it was paused, email hello@wastehappy.com and we will sort it out.
